Brandon was professional, knowledgeable and efficient. He knows his trade and left me feeling very confident in the work to be performed in the near future.
Great customer service and the technicians are so professional. Plus they did the job correctly and in a timely manner!
Excellent, thorough and competent service. I couldn't be more pleased with them thus far. They were out far quicker than could have reasonably been expected to examine my system and put together a plan for getting it fixed.
Brandon and Cori have been a delight to work with. Brandon is professional and very knowledgeable. Congrats on your well trained staff.
Great Customer Service. My hot water heater went out early in the morning. I called and asked for someone to check it figuring it was probably finished. When I called Julie, she initially told me they were really booked and it might be a day or so because they were so busy. She called me back a short time later and said that Brandon was near my neighborhood . He was able to stop by, cleaned my thermocoupler and got it working again. These guys are the best and if my water heater needs to be replaced, they're the ones who'll get the job. Thanks to Julie also for taking the initiative to see if anyone was close and thank you Brandon, for your prompt response. You guys got my business,HVAC & now my water heater !,!!
The technicians, Brandon, Jason and James were all very knowledgeable about the AC units which initially we were attempting to fix but being over 25 yrs old had to be replaced.
Within one week they came to service the equipment 3 times to get it up and going. Knowing inevitably the units would need to be replaced, Brandon explained the options I had with no sales pressure. He made very good recommendations.
Jason and James did our installation. They were very timely and respectiful of our home. They explained their process of installation and having to retro fit the duck work, etc. They cleaned up throughout their work.
And we can't say enough for the great communication we received from the office. I spoke with Julie, Cori and Maggie. They were so very helpful and kept the lines of communication open. They worked with me on scheduling and we're just a delight to deal with.
All around, a real positive experience.
My first time dealing with JM and it was a pleasure. Very friendly and up-front on the pricing. Prices were very fair. Brandon did a great job. I have a new AC service company.
Even though my 5star vote doesnt count because I work here I will still post that not only is the company great but so are the people that stand behind the name J.M Mechanical
Timely call response. Have been a customer along time. Great service and follow up. Definitely will use again
Fast, responsive, and accommodating, with honest, no-haggle pricing.