We have had a great experience with JM Mechanical each time we need to call them. They are professional, courteous and do a great job. I would recommend them to anyone!
Brandon from JM just came out for our furnace fall tune-up. Courteous, professional, prompt, efficient. A great experience. I received a text message when he was on the way and could even track his arrival time on an app. I highly recommend JM Mechanical and Brandon!
Brandon arrived right on time, and efficiently identified the mechanical problems and clearly communicated the game plan and time frame for correcting them. Couldn't ask for more.
Jason and James were so pleasant and friendly. They put service booties over their shoes, showing great respect for our home. We have found JM Mechanical services to be honest and trustworthy. They are dependable and go out of their way to help when you get in a pinch. We are nursing an older unit and they have helped us to get the final years of life out of it. Never pressuring us to buy new until we are ready. We will definitely go to them when purchasing a new unit. We are so thrilled to see how your business is thriving! Great job folks!!
Brandon was professional, knowledgeable and efficient. He knows his trade and left me feeling very confident in the work to be performed in the near future.
Great customer service and the technicians are so professional. Plus they did the job correctly and in a timely manner!
Excellent, thorough and competent service. I couldn't be more pleased with them thus far. They were out far quicker than could have reasonably been expected to examine my system and put together a plan for getting it fixed.
Brandon and Cori have been a delight to work with. Brandon is professional and very knowledgeable. Congrats on your well trained staff.
Great Customer Service. My hot water heater went out early in the morning. I called and asked for someone to check it figuring it was probably finished. When I called Julie, she initially told me they were really booked and it might be a day or so because they were so busy. She called me back a short time later and said that Brandon was near my neighborhood . He was able to stop by, cleaned my thermocoupler and got it working again. These guys are the best and if my water heater needs to be replaced, they're the ones who'll get the job. Thanks to Julie also for taking the initiative to see if anyone was close and thank you Brandon, for your prompt response. You guys got my business,HVAC & now my water heater !,!!
The technicians, Brandon, Jason and James were all very knowledgeable about the AC units which initially we were attempting to fix but being over 25 yrs old had to be replaced.
Within one week they came to service the equipment 3 times to get it up and going. Knowing inevitably the units would need to be replaced, Brandon explained the options I had with no sales pressure. He made very good recommendations.
Jason and James did our installation. They were very timely and respectiful of our home. They explained their process of installation and having to retro fit the duck work, etc. They cleaned up throughout their work.
And we can't say enough for the great communication we received from the office. I spoke with Julie, Cori and Maggie. They were so very helpful and kept the lines of communication open. They worked with me on scheduling and we're just a delight to deal with.
All around, a real positive experience.