Reviews
I recently hired JM Mechanical to install an entire new furnace into my home after my old unit was requiring a $1,000 part needed to repair. The old unit was about 16 years old and was slowly becoming a money pit for repairs year over year. After speaking with the lead technician and the owner of the company it made more sense to install a new and more reliable and efficient unit for my family so we weren't trapped without heat the following winters to come.
The technicians were friends and greeted me when they arrived. JM Mechanical uses the newest technologies for their appointment scheduler and communications between the customer and their dispatch. They arrived promptly the morning of the install as agreed and were in and out if my house within 4 hours with the old furnace removed and the new furnace 100% installed and operating.
I highly recommend this company for their excellent customer service, reliability and quality parts that they use. A+ Service
The best I've seen and experienced where my mortgage sits - cost, mechanical and customer service
Their technician, Robert Wilder, was professional and knowledgeable. He diagnosed the problem in a logical, systematic way, and we are quite pleased!
Very professional, on-time, and fixed our problem quickly for a reasonable price!
The technician went above and beyond his duties. Customer service was great and I like how well they communicate for scheduling and arrival.
As a first time home buyer I have little experience maintaining a home by myself so I called JM mechanical for a furnace tune up right when I purchased my home. Every aspect of my experience with this company was great, from the scheduling to the appointment itself. The technician was thorough and also very informative, taking time to explain the ins and outs of things I needed to understand/look for as a home owner as well giving me helpful advice. Their services are fairly priced. I also appreciated that they sent a profile of the technician to me when he was on his way so that I could properly identify him when he got here. I will be sure to tell any of my fellow homeowners about JM mechanical and will be using them for all of my heating and cooling needs in the future!
The service level and professionalism was well above my expectations.
Robert was amazing! He answered all of my questions and explained everything to me so I could actually understand everything. Being a first time home buyer, he really helped put me at ease regarding all things furnace-related. Thank you!
