Reviews
I had a new heat pump system Installed. Brandon, James and Dave were all extremely pleasant to deal with. They were punctual, efficient and hard working. Overall, a great experience and I would highly recommend JM Mechanical to anyone in need of HVAC Installation or service.
Great Job and Friendly employees, plus the office was Friendly and on the ball.
Thanks
Bob Ritter
Today is 90 degree in my area and i get lucky. Why because JM Mech. sent me James like a good Samaritan for me to replace my AC unit with a new one. After 2h everything was done. Thank you James for your great job you did today 8/5/2019. Also i let you know it s running and working great
We just purchased our first home. The sellers actually found this company and got an estimate from them but then turned around and bad-mouthed the company.
My husband and I decided to go through JM anyway and we are so glad that did! Wayne was professional and courteous. He explained everything in a manner that was easy for me to understand. The system is very old (21 years). The seller said it was 6 and then became angry when JM told them it was 21 and pointed out the issues with it. It's obviously and old outdated system and I appreciate Wayne explaining how a new one would be beneficial. I didn't feel like I was being sold anything, just being given an honest opinion about an ancient piece of equipment.
Wayne did some repairs anyway, per our contract with the seller, and cleaned it. Despite the seller saying it had been cleaned, it clearly hadn't been done well. We will definitely be using them in the future and recommending them to others!!
Additionally another thing that I greatly appreciated was how JM handles time slots. I was given a 2 hours window. However, once the technician we as on his way I was texted a picture as well as an arrival time. I thought this was a great way to do it! I wasn't just left wondering and waiting. I was clearly communicated with!!
Pros:
Punctual
Kind
Professional
Courteous
Honest
Fantastic work ethic
Communicative
Cons:
Absolutely none
You get what you pay for and these guys are wonderful!!
JM Mechanical is awesome!! I had an appointment for regular maintenance. But my other condo sprung an emergency problem. JM was able to fix the clog at the emergency building and also perform the regular maintenance at my other location. Brandon was professional, courteous, and took care of both properties in about an hour and a half. I recommend JM to anyone looking for HVAC work. Thank you guys!!
When my AC stopped working, Josh, the owner, came to my house on his day off to give me a quote on a replacement, and made sure the technicians could come the next day to do the job. I really appreciated him going above and beyond! The technicians came early the next day and replaced my old AC in under 4 hours! Thanks again team!
They came out in a timely manner and text me a picture of the technician who is going to be servicing the unit. They were very clean and friendly and honest. A hard thing to come by this day in age. Performed a very thorough job. Highly recommend them .
Very organized company! They keep you updated every step of the way and when you're dealing with a home warranty company as well this is so helpful. Brandon came out and did the original assessment then James and David came to do the work that was needed. All three great guys! Highly recommend!
We are very happy with our new air conditioning system! We had several other quotes from companies charging much more for lesser quality systems. Within a week we had a quote (Brandon was great, professional and helpful) and the new system was installed (Jason and Alex were efficient, professional and respectful of our house and our indoor cats). The office was efficient, polite and answered our calls and any questions quickly and honestly. We had a great experience and highly recommend JM Mechanical.
