Reviews
Arrived early
Pleasant
Informative
On time and professional.
I have used this company for my four rentals and my personal residence. They are always professional, on time, and give you options if needing repairs. No sales push to automatically get a new system like I received from other companies. Years ago, I had a furnace repair quote from another company that was really high and called JM to also get a quote which ended up being 40% less and the system is still working years later! I have worked with primarily Brandon - he's the best! Thanks JM Mechanical!
The team at JM Mechanical were professional and friendly from start to finish. From scheduling with the office team to the contractors performing the work everyone was cheerful and happy to help. I would strongly recommend this group for any HVAC work you need!
Service is quickly booked. They show up on time and are professional. I had a new heater installed in March and now I am upgrading the air conditioning.
Josh Moorel and his team of top notch technicians continue to deliver the best service and sales experience. This is the 2nd system I've purchased from them and it won't be my last. If you are looking for experienced professionals at a fair price then JM Mechanical HVAC should be your 1st phone call.
This is the second time having Braydon as our technician and he's excellent. Very professional, pleasant and knowledgeable. He is an excellent representative for JM Mechanical!
I was absolutely blown away by Alex Willwerth, Ben Long, and their new trainee. I didn't get his name but all three were excellent. They went above and beyond with this specific job. They were originally there to replace A/C parts and quickly realized I had a gas leak. As a father with two small children, this was very alarming. The team quickly worked to fix the leak, reconfigure the piping so this wouldn't happen again. Alex could still see my unease and offered to walk my wife and I through everything he had fixed. He offered up a carbon monoxide detector and checked all piping to ensure there was no leaks. He also asked us to follow up with Duke Energy so we would be at ease. To me, this was above and beyond the call of duty. All three men were patient, professional and articulate in walking us through problems. Good help is tough to find, I hope these three men continue their good work, and are rewarded for it. I appreciated their help and kindness more than they could know. Thanks for everything!
