Brandon was prompt, courteous, and thorough. He explained everything that was needed to fix our AC. He went above and beyond. He definitely gave us "Second Mile Service"! Scheduling on the phone was also a breeze and they were very kind. Thank you!
I was referred to JM because I was told our air conditioner had a leak and would have to be replaced soon. Brandon came out to give an estimate and explained everything the company could do and the cost. While he was here, the a/c froze up and he got it working again and said he could have a team out in 3 days to replace the furnace and a/c. Both were 14 years old. The cost was very reasonable and we were grateful that JM could schedule us so soon. We also appreciated the great financing options that JM has. We were thrilled that we could get everything done quickly because the weather was going to get hot. Brandon is a great representative of your company and we have already referred one of our neighbors to JM.
JM sent out Jason Dine to service my AC unit. He arrived ahead of the scheduled time and called to make sure that was ok. I didn't have to sit around and wait on a technician like other companies. He was very professional and very knowledgeable on the work he would be performing. He explained what he was checking for and let me know what kind of prices certain things could cost. That was very helpful on making decisions on what to do with my unit. Fortunately for my situation my coil was fine and all I needed was a refill on refrigerant. Thank you JM and thanks to Jason my house is cold again before it really starts getting hot outside.
The great thing about this company...although I'm not a lady...is that they send a photo of the technician prior to arrival. The tech was very professional and courteous answering all questions competently. He completed the job in a manner that I felt comfortable with.
Did a nice, quick fix. Thank you!
James and David were great. On time, took time to answer any questions, did an exemplary job. Would recommend this service to everybody in need of AC repair/install/purchase.
Thank you JM Mechanical for a great customer experience. James and David were a great representation for the company. Polite, informative, and efficient in replacing the entire AC unit!
Josh came out and took the time to explain things to me which was very important to me!. James and David did a great job! Everything looked amazing ! Cleaned and neatly done! I'm super happy and would recommend them! A+++ Customer service!!!
Brandon came out to due a through inspection of my heating and air system. Very professional. JM Mechanical keeps you well informed during the process.