Reviews
Had a last minute call for water heater that is leaking. Had a person out same day. So professional with excellent communication and quality work
My technician Brandon was very friendly and gave me all the information that I needed. He was able to get my furnace in the same day and was faster than expected. He and his coworker who assisted him did a great job! Thanks JM Mechanical for a great experience!!
Robert referred me to JM for or storage facility. Extremely professional and extremely knowledgeable. Awesome people and great customer service.
I have used JM Mechanical since moving in to this house a little over a year ago. There have been a few questions I have had about work and information on invoices. The office staff has not only been helpful, they have never made me feel I was being a pain to them. They truly do want you to fully understand everything. As for the service techs...I have had a few out. They all have been good, clean, punctual, professional. But I feel Brandon is a step above the other techs. - This is by no means a dig at any of the techs. As I said, they are all good.
Brandon was right on time and explained everything clearly. The customer service and professionalism, of the entire organization, is exceptional.
I took advantage of JM Mechanical's tune up special. The tech was very professional, on time, and asked if I had any concerns with my heating unit, which reminded me of an issue. He listened and took care of the tune up and explained what the issue was and made adjustments to fix the issue. Overall great experience.
First time using this company, it was very easy to make an appointment and scheduling was a breeze. Came to my home exactly at the appointment time and called thirty minutes prior to coming. Jason my Technician was polite and completed the job in a timely fashion. Already scheduled a second appointment for a different concern.
2/3/2020
My second year using this company and I have nothing but positive things to say about their technicians. They're professional, conversational, punctual, and respectable. Robert W. was my technician today, he serviced my furnace in a timely manner and gave me an update. I would recommend this company to anyone.
We've thrown a lot of challenges at JM Mechanical Heating & Cooling, and they've risen to the occasion - in fact, exceeded - every time. They're a great partner for heating and cooling, and their employees and supervisors are punctual, courteous, service-oriented and skilled. I highly recommend them if you're considering them.
